Refund Policy:

Oldcrisis operates under a strict no-refund policy. Once a purchase is made, refunds will not be issued. However, exchanges will be facilitated in certain circumstances, as explained below.

Exchange Process:

If you encounter any issues with your purchased item(s), you may request an exchange. Oldcrisis will provide an exchange for items that are defective, damaged upon arrival, or not as described. Please note that exchanges are subject to availability of the same product or a suitable alternative.

Eligibility for Exchange:

To be eligible for an exchange, you must adhere to the following conditions:

1.  The item must be in its original condition, unused, and undamaged.
2. Exchange requests must be made within a specified time period, typically within 30 days of purchase. Beyond this time frame, exchanges may not be facilitated.
3. Proof of purchase, such as an order confirmation or receipt, will be required to process the exchange.